崗位職責(zé) (Job responsibilities) : 1、負(fù)責(zé)跟進(jìn)公司客戶或者公司所提供的客戶資源的銷售及跟單工作； Follow up the sales and merchandising of customer resources provided by the company or the customer; 2、協(xié)助業(yè)務(wù)訂單的處理，能有效跟客戶溝通產(chǎn)品需求，訂單確認(rèn)、指令轉(zhuǎn)達(dá)、跟蹤落實； To assist the processing of business orders, effective communication with customers, product requirements, order confirmation, instruction delivery, tracking implementation; 3、協(xié)助處理客戶投訴，收集客訴問題點，與品質(zhì)溝通處理并解決問題； Assist to handle customer complaints, collect customer complaint points, communicate with quality and solve problems; 4、協(xié)助定期完成銷售相關(guān)報表； To assist in the regular completion of sales related reports; 5、上級交代的其他事情； Other matters assigned by superior; 任職資格(Qualifications)： 1、大專及以上學(xué)歷，英語精通(需口語，讀寫較強(qiáng))，能夠無障礙與客戶進(jìn)行口語對話和郵件溝通； College degree or above, good command of English, able to communicate with customers and communicate with them; 2、有外貿(mào)業(yè)務(wù)跟單經(jīng)驗一年以上，有從事通信或電子類產(chǎn)品經(jīng)驗尤佳；接收優(yōu)秀應(yīng)屆畢業(yè)生； With more than one year experience in foreign trade business, preferably in telecom or electronic products, receiving excellent graduates; 3、熟悉電腦操作，能熟練運(yùn)用office操作軟件； Familiar with computer operation, skilled use of office operating software; 4、熟悉業(yè)務(wù)跟單流程，具有良好的溝通表達(dá)能力，有一定的組織協(xié)調(diào)能力； Familiar with the business process, with good communication skills, have the ability to organize and coordinate; 5、責(zé)任心強(qiáng)，具備吃苦耐勞和團(tuán)隊精神； A strong sense of responsibility, with hard work and team spirit; 6、認(rèn)真仔細(xì)，思路敏捷，邏輯清晰； Careful, quick thinking, clear logic; 7、具良好團(tuán)隊意識，有責(zé)任心。 Good sense of team work and sense of responsibility;